Electronic Medical Records Software for Family Physicians

Nightingale On Demand – A Complete EMR Solution

Family physicians need an Electronic Medical Records solution designed specifically for their unique practices. That means workflow to manage multiple family members with various complaints, templates and forms for a wide variety of specialties, including respiratory, musculoskeletal and dermatologic conditions, and 24/7 online access, medical billing, and reliable transcript and speech-recognition software. Nightingale On Demand, a fully integrated Web-based EMR software, helps family physicians run their practices more efficiently and provide patients with better care.

Workflow for family physician practices

Nightingale On Demand includes dozens of predefined templates for family practices, ranging from chest pain and immunization tracking to coronary artery disease. Physicians simply enter information into each field during patient visits. Nightingale On Demand guides the doctors through the forms to make sure all relevant data is captured.

Chronic disease management

One of the primary responsibilities for family physicians is managing chronic diseases, such as arthritis, coronary artery disease and diabetes. Family physicians often employ a flow sheet to capture vital signs, lab results and other data. But the flow sheets are usually completed manually, requiring double data entry to transcribe information from lab systems. Nightingale On Demand’s automated flow sheets with electronic lab interfaces make the process quick, easy and accurate.

Assessments codes

Family physicians perform a broad spectrum of medical exams, ranging from cold and flu to chronic pain and diabetes. For each assessment, physicians need to quickly look up the corresponding codes to bill for the encounter and develop the proper treatment plan for the patient. With an ever-growing database of assessment codes, however, finding the correct billing information is often time consuming. Worse, if the wrong code is submitted, reimbursements are delayed, hurting the practice’s cash flow. Nightingale On Demand provides all the necessary assessment codes physicians need to effectively treat and bill patients.

Procedure tracking

All patient encounters and procedures must be properly recorded by the family physician, including injections, minor surgery and wart removal. Nightingale On Demand lets physicians add procedure information directly into the patient records online. The Web-based EMR solution stores the information in compliance with healthcare regulations.

Treatment plans

Family physicians must also document all treatment plans, including preventive care , diet changes and prescribed medication. Whether it's flu, back pain or a urinary tract infection, Nightingale On Demand keeps track of a patient's treatment plans, making them readily available online. Physicians can easily monitor patients progress from beginning to end.

Medication information

With each prescription, family physicians usually need to check the drug's interaction with allergies, food and other medications. The consequences of failure are grave. Nightingale On Demand comes with the Cerner Multum drug database to automate interaction checking. The solution also assigns prescription numbers to aide with tracking prescriptions and help thwart drug abuse.

Referral letters

Family physicians can spend hours writing referral letters to specialists. Some practices spend a significant amount of time typing and faxing each letter individually. Nightingale On Demand addresses the referral process by providing referral templates that can be customized with the practice’s letterhead and logo. Nightingale On Demand also includes a built-in address book to store specialist contact information. Physicians have the choice of faxing directly from Nightingale On Demand or printing and sending manually.

High Patient Volume

Family physicians often see as many as 80 patients a day. With such high volume, inefficiencies during patient encounters can result in many additional hours for the physician. Nightingale On Demand helps doctors better manage their patient loads. Visits can be streamlined using templates, with profiles showing the standard treatment protocols that physicians can define in the system. For example, a profile for strep throat could include the ICD code, tests and treatment plans, depending on what the physician has selected. In addition, Nightingale On Demand gives physicians a choice of different documentation tools to accommodate different physician needs and preferences. Physicians can use a PC or mobile device, speech-recognition and transcript software to document patient encounters.

Flexible solution

With the ever increasing volume of patients family physicians have to manage, “office hours” tend to cover most of the day, week and year. Nightingale On Demand allows physicians to access patient charts, update records and manage prescription refills from their homes at night. While away on vacation, physicians can keep up with routine tasks rather than be confronted with tall stacks of charts, reports and specialist correspondence upon their return. All that’s needed to stay in contact with the practice is an Internet-connected device, such as a laptop and iPad.

Quick access to medical and billing records

Fragmented record keeping is one of the biggest drags on family physicians’ ability to expand their patient bases. Finding and organizing charts, test results and other medical records slows down day-to-day operations. Nightingale On Demand makes it easy for family physicians to document patient encounters and access charts on the fly. Physicians can prepare for patient encounters by quickly accessing and reviewing charts ahead of time. This eliminates hours of manual updates and common data-entry errors caused by miscommunication or illegible handwriting. Physicians can access up-to-date medical history and billing records from any Internet-connected computer.

Dictation and medical transcription services

After each patient visit, family physicians and their staff spend hours updating medical records. It is challenging to keep up with note taking, and charts quickly begin to back up. To help physicians quickly update patient records, Nightingale On Demand allows you to take advantage of integrated speech-recognition and transcription software so physicians can record notes verbally after an encounter.

Broad span of medicine

Family physicians dutifully attend conferences, study medical journals and engage in other continuous learning activities to keep up with the developments in the broad span of medical areas they practice. But many physicians struggle with where to store all the information they gather. Nightingale On Demand gives family physicians an online repository to store treatment guidelines and other vital data, which physicians access with a click of the mouse.

Ontario health-card validation

Directly linked to the Ontario Ministry of Health database, Nightingale On Demand provides Ontario family physicians with secure real-time patient health card validation 24 hours a day 365 days a year to prevent lost income, reduce rejected claims and verify patient information. At the touch of a button, physicians can quickly update a patient’s demographics in Nightingale On Demand by using information stored on a health card. If a health card fails to validate, Nightingale On Demand will display an alert on the patient record until the health card can be validated. No need to use the Province’s IVR validation system before every appointment, submit or review OBEC files in advance of the following day’s appointments or complete and follow-up on recovery submissions.

Secure Web-based ASP Software

No hardware or software. No hassle or headaches. All you need is an Internet-connected computer to access Nightingale On Demand online. We manage the rest from state-of-the-art data centres. Software upgrades are free and won’t disrupt your practice. Patient data is protected with military-grade security that meets or exceeds healthcare industry standards. Our fanatical customer support is available 24/7 to answer all your questions and solve any problems.