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Home / Contact Support

Contact Support

We are pleased to offer you three ways to contact us for support  for our Electronic Medical Records (EMR) and  Practice Management System (Customers located in USA please visit our USA contact support  page) :

• Open a support case
• Email our Service Desk
• Call us toll free at 888.207.4422

Please visit our resource center for helpful information on different troubleshooting techniques, answers to frequently asked questions and getting started processes. [Learn More]

Service Desk Hours

 

	Pacific	Mountain	Central	Eastern	NL Standard
Monday - Friday	5 am - 5 pm	6 am - 6 pm	7 am - 7 pm	8 am - 8 pm	9:30  am - 9:30 pm

 

Outside of core hours, on call service is available. Please send an email or leave a voice message and based on the severity of your reported issue, our helpdesk staff will respond to your inquiry within your contracted SLA response time.