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Home / Company / Careers / Technical Implementation Analyst - Markham ON

Technical Implemention Analyst - Markham ON

We are currently looking for a highly motivated Technical Implementation Analyst to join our Professional Services team in our head office in Markham, Ontario.  Nightingale offers a fast-paced, innovative environment that will challenge your business acumen and tune your technical aptitude.

The successful candidate will contribute to the Professional Services team initiatives by providing timely and accurate day-to-day technical support during all phases of a client implementation, and on-going support to various clients with the following activities:

• Implement the Nightingale applications by working closely with the Professional Services team in gathering, analyzing, developing and supporting technical solutions.
• Design and implement data migration solutions for converting data from various CMS (Clinical Management Systems) into Nightingale.
• Gather project technical requirements based on defined project concept, conduct end user interviews, and generate data maps and IT assessment documents.
• Execute and support existing data import and export routines, and recommend improvements as necessary.
• Act as a technical consultant for projects, providing technical knowledge and guidelines as well managing multiple clients simultaneously.Design, document, recommend and be responsible for end-to-end technical solutions (including installation and configuration).
• Provide timely and accurate day-to-day technical support during all phases of a client implementation, and on-going support to various clients.
• Maintain a professional relationship with the clients and provide technical feedback to the Development and R&D teams.
• Maintain working relationships with the hardware vendor community. Provide hardware and software requirements based on IT assessments, and generate financial estimates to the project manager.

The ideal candidate will be a highly motivated individual with 2 - 3 years of experience working as a technical resource within large scale IT related project implementations in a public company environment and will possess the following skills and attributes:

• A university degree (or equivalent) in Computer Science or in a related discipline. Minimum 2 to 3  years working experience as technical resource
• Demonstrate experience and knowledge of current and emerging networking, communication and Internet related technologies.
• Experience with data conversion projects.
• Experience with SQL Server 2008, and exposure to various database platforms (Oracle, MySQL, Sybase, etc)
• Programming knowledge of SQL scripting language is a must.
• Experience with SSIS or other ETL tools is an asset.
• Good understanding of XML and the ability to utilize various tools to analyze and troubleshoot XML files.
• Programming experience in Java is an asset.
• A ‘hands on’ approach in implementing systems. Ability to install and configure various platforms (i.e. Microsoft Windows 2003 server, Microsoft SQL Server, Communications protocols, etc) as well as different network components (firewalls, routers, switches, hubs, etc)
• Ability to organize own work load and maintain a high level of performance in a fast-paced environment with minimal supervision
• Must be able to travel within and outside the province of employment
• Healthcare experience particularly physician office operations is a great asset
• Excellent verbal and written communication in English is a must.
• Strong facilitation and presentation skills.
• Proven ability to understand project deliverables and execute on business objectives.
• Strong analytical and problem solving skills, organized, and detail oriented.
• Candidate must have a strong sense of accountability towards projects for which he/she is to oversee.
• Work as part of a team of consultants, product experts, and business analysts to assist in the design, development, and support the network architecture of Nightingale applications.
• Ability to work flexible hours when needed to meet demanding deadlines.
• Technical experience in Microsoft technologies, specifically ASP, IIS, SQL Server, COM, .Net and Microsoft operating systems.
• Ability to setup a broad spectrum of hardware components (PCs, printers, faxes, scanners, WAP, etc…)
• Understanding of TCP/IP, DNS, DHCP, VPN setup and a strong aptitude for Information Technology.
• Demonstrated proficiency with personal computers in a Windows environment, including word processing and spreadsheet applications.  MS Word, Excel, Project, Outlook and other related software programs preferred.
   

What’s in it for you:
Nightingale offers a competitive compensation package, benefits package, the right training program and career development opportunities. This is an excellent opportunity to join a fun, growing technology company based in North America.

Call to action:
Adoption of health care IT is gaining strong momentum. Recent government initiatives in both Canada and the US are providing strong incentives to drive EMR adoption and bring North American adoption  from ~25% up to the global standards >85% within the next 3 years.

• Let Nightingale help you unleash your full potential.  We are a growth company in a growing market and there is no better time to make a career change.
• Apply now.   Send your resume to jobs@nightingalemd.com.