Secure Patient Portal

Nightingale Priority Access

Nightingale Priority Access provides patients with secure web-based access to information and services that they have been looking for. There is no additional cost to you, and no upgrade or installation required. With Nightingale On Demand you already have everything you need.

Engage your patients in their healthcare
Generate new streams of revenue
Increase office efficiency
Improve patient satisfaction

Save time for physicians & staff

Reduce the time you and your staff spend on the phone by allowing patients to manage routine tasks on their own. Post select clinic hours online and
let your patients efficiently schedule themselves. Send automated care reminders to patients without opening charts or picking up the phone. We take care of everything Nightingale Priority Access is hosted and operated by us. Depending on how you proceed we will promote it on your behalf . We handle subscriptions, billing and collection so there is nothing more for you to do.

Generate additional revenue

Many patient services available through Priority Access are not covered by provincial health insurance plans. Priority Access is a subscription-based service designed to ensure you are compensated for the care you provide. Automated care alerts can help increase revenue from available health maintenance bonuses.

Maintain control

You decide how your online services are delivered including which services are offered, what information is provided, and which patients get access. To make things easier Nightingale has preconfigured bundles of services at different subscription levels. You can offer these out-of-the-box or modify them to suit your practice.

Easy to get started & easy to use

All you need to get started is Nightingale On Demand. Nightingale will train you and your staff, provide you with marketing materials, and even manage payments from patients. All patients need is an Internet connection to gain anytime, anywhere access to the online services that you provide.

Product highlights
Appointment scheduling	Patients schedule their own appointments according to the rules you set. Your staff spends less time on the phone. Patients in need can now get through to you. Allows staff to focus on more productive tasks
Medical history summary	Give patients access to their own medical information including allergies, medications, injections, immunizations, conditions, medical procedures, social history, family history and more. Can be life saving, especially during an emergency
Educational information	Provide your patients with helpful and relevant educational material. Patients want to learn about their conditions; educate them with accurate and reputable information that you deem relevant to them. Engage your patients and guide them through their care
Gather & maintain patient information	Keep patient demographic information updated, post medical questionnaires prior to appointments, or gather other important information like diet or blood sugar levels directly from patients as often as you like. Monitor patients’ progress more closely
Post lab results	Patients can view their own lab results with comments from you attached and receive notifications if and when follow-up is required. Reduce patient anxiety and office calls for informationOn-line questionnaires & forms
Prescription refill requests	Patients can request a prescription refill without having to call or come into your office. When you fulfill these requests you can charge for the service you provide. Help patients in an emergency, improve efficiency, and increase revenue
Engage in secure communications	Communicate securely with patients when a face-to-face consultation is not available. Email is never a good means to deal with personal, private and sensitive medical information. Remote consultations can expand your means for providing quality care
Automated care alerts	Notify patients when they are due for a required test, follow-up or exam and while taking advantage of increased revenues from care bonuses that are available to you. Better and more complete patient care

Sep 19, 2010
Northern Health User Meeting

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